Porchlight for Communities

Subprocessors

Our Data Processing Addendum promises transparency about who touches your data. Rather than "available on request," here is the current list. We keep it short on purpose, and we update this page before adding a new provider. Last updated July 10, 2026.

ProviderWhat it does for PorchlightWhat it can touch
Hetzner (US)Application hostingAll application data (encrypted volumes)
CloudflareEdge network, TLS, DDoS protection, DNSTraffic in transit
Amazon Web Services (S3, US)Media storageAudio recordings and photos, server-side encrypted
GroqSpeech-to-text transcriptionAudio of resident stories and family messages, at transcription time
Google (Gemini API)Backup transcription; AI summaries, briefings, and biographiesAudio at transcription time; story transcripts at generation time
Resend / BrevoTransactional emailRecipient name/email and the content of notification emails
TwilioSMS notifications (opt-in only)Recipient phone number and notification text
StripeBilling and paymentsCommunity billing contact and payment details (card/bank data never touches our servers)

The commitments every provider is under

  • Each processes data only to provide its service to us — never for advertising, and never to train generalized models on your content without agreement.
  • Each is bound by its own data-processing terms with us.
  • If a change of provider would materially change how your data is handled, we notify community administrators before it happens.

See also: Security · Data Processing Addendum · HIPAA & BAAs